GENERAL
Are your products cruelty free?
Yes, all of our products are cruelty free.
Are your products vegan?
They are all vegan except for our beard oil, which contains beeswax. The hydrolysed keratin in our shampoo and conditioner is plant-based.
Our products already meet vegan standards, but we don’t currently have official vegan certification simply because the process is very expensive for a small business. It’s something we absolutely plan to invest in as we grow (with the goal of being certified by 2026), so we can give our customers that extra peace of mind.
Rice Water Shampoo
Is the shampoo suitable for all hair types?
Yes, we have customers who use this shampoo on every single hair type.
Can I use the shampoo on low porosity hair?
Yes, the shampoo is used by many customers with LPH. If you've had an adverse reaction to shampoos before we would recommend washing a few strands first to see.
Does rice water contain a lot of protein? Can it cause protein overload?
This shampoo does not cause protein overload. If you've had an adverse reaction to shampoos before and are sensitive in terms of the shampoos you use, we would recommend washing a few strands first to see.
Is the sodium chloride (salt) in the shampoo as bad as sulfates?
No, the amount is minimal (in a quantity of less than 1%) and safe as a cleansing agent, unlike sulfates.
This shampoo contains a silicone - aren’t they bad for your hair?!
The shampoo contains dimethicone in a quantity of less than 1% - it is there to remove build up of product/environmental stressors. This is a regulated product, we work with a professional cosmetic regulator to obtain safety certificates so nothing in it has been deemed bad for your hair.
Does the shampoo help a flaky scalp?
Please note, this shampoo is specially formulated for hair growth/reducing hair loss. However, whilst we have had feedback from many customers indicating that it reduces dandruff, a flaky/itchy scalp and even psoriasis, we cannot guarantee results.
Shipping, Exchanges & Returns
Shipping and Returns
Please see our shipping and returns policy here for more details.
If you have any questions we haven't addressed, please don't hesitate to reach our to our team at hello@miriamscollection.co.uk